Can I do some of the course now and the rest later?
Your page will be automatically bookmarked when you exit, this makes it easy to continue where you left off.
Can I do the course outside Australia? (I would like to come for a working holiday)
How long do I have to complete the course?
How do I get my certificate?
We use the standard Adobe Acrobat PDF file so you can easily print or email the files when you finish the course. You can also log back into the course and print or email them at any time you need it in the future. If you can’t remember your login, don’t worry, just give us a call and we can retrieve it for you.
What happens if I fail?
I have lost my certificate / Login details?
My registration email is missing, how can i find it?
How do I pay?
If these are not possible then we can send you an EFT form, or you can send us a money order (we accept no responsibility for money orders that are lost in the post). In both of these cases it can take 3-5 days to gain access to the course.
Does this course have GST?
Can I get a Tax deduction?
What type of computer is required? Does it work with Mac’s?
What web browsers are supported?
Also all Pop-Up Blockers should be turned off. Some Clients have Add-ons installed in their browsers like Norton Bar, Ask.com Search Bar etc. which also have built-in pop-up blockers.
Your computer/browser probably already meets all of these requirements however if not, the good news is that we have a support team available to you if you need any help.
What type of internet connection is required?
Are there any other computer requirements?
Where can I download the browser plugins?
I have more questions?
Unique Student Identifier (USI)
Beginning in 2015 if you are undertaking nationally recognised training delivered by a Registered Training Organisation (RTO) you will need to have a Unique Student Identifier (USI). Your USI gives you access to your online USI account which will contain all your nationally recognised training records and results from 1 January 2015 onwards.
If you don’t already have your USI number this can be created easily through the profile section of your account. For more information regarding the USI please visit www.usi.gov.au.